Your data privacy is important to us. This privacy policy covers what data we collect and how we use, transfer and store your information.

Who we are

This website belongs to Vivian Nyambura Nyaga, the owner of Viv’s in-Houz Spa. Viv’s in-Houz Spa is a mobile wellness and beauty spa providing services to ladies and their spouse/partner/boyfriend/father etc and the corporate in their homes/hotel/office or other preferred locations within Nairobi county or the nearby towns.

The website address is https://www.vivs-inhouz-spa.co.ke.

What information is collected when you visit this website?

When you use our website, we use various technologies to collect information automatically – such as your IP address. This is commonplace across all internet services to enable the investigation of issues such as service availability and the identification of malicious use. This information is then kept in our internet access logs.

User data/profile

We collect information about you during the registration and editing of your profile process on our site. This information may include but is not limited to your name, email address, phone number, address, IP, and any other details that might be requested from you for the purpose of building your profile.

Handling this data also allows us to:

• Send you important account/order/service information.
• Respond to your queries or complaints.
• Set up and administer your account, provide technical and/or customer support, and to verify your identity. We do this on the basis of our legitimate business interests.

Email subscriptions

If you sign up for the magazine, we will hold the information you submitted (such as your email address) for as long as we are providing you services.

Comments

When visitors leave comments on the site I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

My website uses cookies. These are small files saved on your phone, tablet, or computer when you visit a website. They store information about how you use the website, such as the pages you visit.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Keeping information secure

We invest significant resources to protect your personal information, from loss, misuse, unauthorized access, modification, or disclosure. However, no internet-based site can be 100% secure and so we cannot be held responsible for unauthorized or unintended access that is beyond our control.

Do we share your information?

We do not share information neither do we sell individuals’ information.

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When you schedule an appointment, we store personal details with your profile data and location details. With an account on the website, clients can see and edit the details of their appointment at any time.

How can you access, amend, or withdraw the given personal data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can choose to delete all data on your appointments from your account.

Where your data is sent.

Visitor comments may be checked through an automated spam detection service.