Beauty & Wellness, Your Way.
In Our Studio, Your Home, Hotel, or Workplace.
How it Works
- You Schedule Online. Booking takes just 3 mins. Select your spa services, choose your best time slot (1-60 days in advance), enter your contact details, address for mobile service, pay 20%, and receive SMS & email confirmation.
- Based on Your Comfort Preference,
- We Welcome You in Our Studio at Kitisuru west mall, or
- We Come To Your Home or Hotel. We come fully equipped and set up a relaxing, hygienic environment wherever you are.
Some services may require access to electricity and running water.
- You Experience Personalized Cared. Every session is tailored to your personality, preferences, and wellness goals, so we leave you or you leave feeling cared for, confident, and refreshed.
How Can We Serve You?
Tap a link to discover all the experiences that we offer.
Take a Peek Inside Our Spa
Located at Kitisuru West Mall, our spa studio is your sanctuary for comfort, care, and beauty, offering a peaceful yet vibrant atmosphere.
Relax, We’re Coming to You
Let our mobile professionals visit you in the following service areas;
| County | Coverage | Travel Fee |
| Nairobi | Everywhere except the suburbs in the east. | Zero except Ksh 300 to Utawala |
| Kiambu | Ruiru, Ruaka, Kiambu, Juja, Tatu City, Wangige, Thindigua, Kikuyu, … | Ksh 500 |
| Kajiado | Ngong & Ongata Rongai | Ksh 700 |
| Machakos | Mlolongo, Syokimau, Kitengela, & Athi-river | Zero except Ksh 500 to bring the massage table. |
You can easily confirm on this map whether your location is within our service reach.
We Listen to You
Each appointment begins with a consultation to discuss your concerns, likes, and assess your health condition.
We take time to walk you through each of our treatments, explaining what you’ll be experiencing every step of the way from beginning to end.
We Educate
We advise on after-waxing care, techniques for back posture-related pain management, etc.
Read our informative posts to inspire your wellness and self-care goals.
Gift Rest & Time
Our vouchers are a perfect gift for a birthday, anniversaries, and even wedding gifts.
The lucky recipients can celebrate and indulge themselves at their
own convenience creating special and unique moments to last a lifetime.
You are in Good Hands
4.9/5 Happiness Score
Based on 190+ reviews on our Google business profile
All of our attendants have formal training, are vastly experienced in their respective roles, and love their jobs!
You Are in Good Company
Read some of our customer experiences. Others love our services for their comfort, value for money, professionalism, friendliness, efficiency, e.t.c
Ola says
As with the previous time, the experience with Viv’s Spa continues to remain awesome.
From the process of booking for the session (super smooth and stress-free), the attention to detail, quality delivery of the team up to the refreshing way you feel in your body after each session – it’s been super awesome for my partner and I so far.
I’ll surely recommend Viv’s in-Houz Spa any time, any day to anyone who’s looking at getting good value for money coupled with excellent service delivery.
Mar 2025
Cote says
Fidelis was very professional and friendly.
Very happy with my nails for both my pedicure and manicure!
Will use their services again for sure!
Mar 2025
Koki says
Vivian had magical miracle working hands. She is professional and kind, punctual.
She listens to feedback. She willingly shares advised from her many years of experience.
I would 150% recommend her services every time. She gives value for money at the comfort of your home! Keep up the great work Vivian! 👏👏👏
Shh! A Home Spa in Session
Watch and be inspired.
Is wellness & self-care new to you?
Take our interactive quiz to guide you to your recommended experience.
Ready to join the convenient & sustainable self-care movement?
FAQs
-
Which neighbourhoods does the mobile service reach?
We visit residents throughout Nairobi county (except suburbs in the east).
Our reach extends to nearby towns on the borders of Kiambu, Kajiado, and Machakos counties e.g Juja, Kiambu, Ruiru, Kikuyu, Tatu city, Ruaka, Syokimau, Mlolongo, Kitengela, Athi-river, Rongai, and Ngong etc.
Check out our mapped service coverage to confirm your location.
-
How soon can I have an appointment?
We work with advance bookings; 1-60 days from today.
All the time slots currently available will be shown to you on our calendar on the booking page.
You have more slots 1-2 weeks ahead if you need services from different professionals in one appointment.
-
Do I need to provide anything for my at-home spa experience?
We bring all the materials and equipment including the bed and towels.
For some services, we need access to electricity contact and water supply.
Also, some people prefer using their own facial products or linen.
-
Do you have a physical location?
Yes, we do. Our studio is located at Kitisuru west mall and was designed to be a peaceful haven of wellness and self-care. Kindly note that visits are by appointment only.
-
Do you attend to men?
1. Our mobile services are focused on ladies, but we do attend to gentlemen only when booked by their wife, girlfriend, sister, or daughter.
If the service is for someone other than the person booking, kindly indicate this in the booking notes.
Please note that we do not offer waxing or body scrubs to men.
Bookings made by men alone are automatically cancelled, unless accompanied by a note confirming a female partner or relative will be present.
2. Our studio at Kitisuru West Mall serves both ladies and gentlemen.
Please note that our treatment menu is tailored to women. -
What are your working hours?
We work from 8 am to 5 pm, from Monday to Saturday.
Our self-service booking system is open 24hrs/7 days and shows all slots currently available 1-60 days from today.
-
Are the prices negotiable?
No. We have delicately balanced our prices to assure quality service & sustainability.
-
Can I book for someone else?
Yes. Indicate on the notes for whom the appointment is if not for yourself.
-
How much is the deposit?
We require a 20% deposit to confirm your booking.
This helps us cover scheduling, preparation, and operational costs, and ensures our team is ready and reserved for your service.The remaining balance is paid after service.
-
How do I pay the deposit?
The payment of the deposit is done automatically online with mobile money or a card when booking.
1. Payments by MPESA Express are free.
2. Payment via VISA, American Express, MasterCard & Apple Pay is possible for amounts above Ksh 100 and incur a processing fee (2.9% for Ksh & 3.8% for other currencies)
3. Payment via PAYBILL & Airtel is possible for amounts above Ksh 100 and incur a processing fee of 2.9% + Mobile Operator fee
-
Is the deposit refundable?
Yes, partially. If you need to cancel, we retain just 10% of the total service cost to cover administration and preparation cost. The rest of your deposit will be refunded.
You’re welcome to reschedule instead, so you don’t lose your deposit. -
Can I reschedule my appointment?
If you had signed in prior to booking; go to your account to reschedule your appointment at least 1 day prior to your scheduled date.
Otherwise, contact us at least 6 hrs before your appointment to reschedule for you.
-
Can I cancel my appointment?
You can cancel at least 1 day prior to your scheduled slot via the link in your email or from your account. Afterward, contact us ASAP to cancel it.